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Our Vision.

At JP&O, our healthcare DNA fuses expertise and human touch. Our clinic is the space where our brand empowers and connects with people, using shared knowledge, human first technology, and personalized treatment solutions to provide a holistic care experience. We want to become the trusted partner for everyone who needs our support and guidance.

About JP&O

JP&O certified practitioners are a critical component of your care team. We help you gain the best outcomes for your patients through:

  • Guidance and education on the best device for their needs
  • Order consultations and recommendations to minimize the wait time for your patient
  • On-going follow-up to assure your patient continues to thrive and to address any concerns or issues right away.
  • Patient outcomes reporting so you can be confident that your patient is doing well.


  • Comprehensive Service
  • Advanced Technologies
  • Staff Specialization & Certification
  • Population Health Emphasis
  • Post-Acute Care Collaboration


  • Patient Centered Care
  • Pre-Amputee Counseling
  • Patient Support Group
  • Information & Resources
  • Convenience in Access – 20 Locations


  • Data Driven Care Models
  • Data Analytics
  • Data Sharing & Coordination
  • Integration & Connectivity with Other Providers (MD’s, Therapists, Case Mgrs., etc.)

JP&O is committed to post-acute collaboration in prosthetics and orthotics.  We are aligning our approach with Population Health Management and best practices in patient outcomes.

  • Data driven care models
  • Patient centered care
  • Tracking clinical outcomes
  • Measurement of clinical cost metrics
  • Patient education and engagement
  • Practitioner accountability
  • Clinical guidelines, protocols and pathways

Call us at 1-800-232-6436 to schedule time to:

  • Collaborate on clinical protocols
  • Patient outcomes and measurements
  • Speak with one of our ACA peer support counselors

Our Practitioners

JP&O Practitioners are Board Certified Specialists in the fields of prosthetics, orthotics, and pedorthics. Certification is through the American Board for Certification, (ABC), which is the comprehensive credentialing organization whose mission is to establish and advocate for the highest patient care and organizational standards in the provision of safe and effective orthotic, prosthetic, and pedorthic services.

ABC certification is considered the profession’s highest standard for professionals providing orthotic, prosthetic, and pedorthic patient care and technical services.

JP&O’s Board Certified Specialists meet ABC’s education, experience and competency assessment requirements and have passed the ABC certification exam which is based on a comprehensive Practice Analysis of the profession.


Paul Hatcher, CPO

Wes Moore, C.Ped., LOA, CTO

Ladon Jones, COA, PTA, LO, CFm

Tom Chivers, CPO, FAAOP

Bobby Ezell, LPA, LOA

Haden Zirbel, CPO, NCOPE P&O Resident

Bryan Fairbanks, CPO

Mountain Home

Easton Reece, P&O President

Kyle Jetton, CP, LP, CFo, LOA

Gayle Jones, CFo, LO


Cassie Tacker, C.Ped. CFo

Paul Hatcher, CPO


Steven Few, CPO


Kyle Jetton

West Plains

Kyle Jetton, CP, LP, CFo, LOA

Haden Zirbel, MPO, NCOPE P&O Resident


American Board for Certification is the comprehensive credentialing organization whose mission is to establish and advocate for the highest patient care and organizational standards in the provision of safe and effective orthotic, prosthetic and pedorthic services.

ABC fulfills this mission by:

  • Measuring patient care provider’s knowledge and skills through rigorous credentialing programs
  • Establishing standards of organizational performance through facility accreditation
  • Mandating professional continuing education to maintain competency
  • Administering a professional ethics program
  • Communicating the value and importance of ABC credentials.

ABC certification is considered the profession’s highest standard for professionals providing orthotic, prosthetic and pedorthic patient care and technical services.

These credentials are awarded to individuals who have met ABC’s education, experience and competency assessment requirements. Additionally, each ABC certification exam is based on a comprehensive Practice Analysis of the profession.


We work with most insurance providers. A quick phone call with our insurance specialist can help you understand your coverage. You can call your local clinic or the main help line at 1-800-232-6436.

Call the office most convenient for you and let the patient service coordinator know you need an appointment for a prescription your doctor gave you. They will ask you a few questions regarding what the prescription is for and general information about yourself and your insurance. After this, they will schedule you with one of our practitioners for an evaluation appointment. Once you’ve been evaluated and your clinician has developed your treatment plan, the device design, function, and financial responsibilities will be discussed with you. You will never be charged for an evaluation or discussion of services.

We have 6 brick and mortar clinics and several outreach clinics across northern Arkansas and Southern Missouri. Call the clinic you find to be most convenient for you or call and a patient service coordinator would be happy to direct you to whichever location is closest. You can call your local clinic or the main help line at 1-800-232-6436.

In general, we ask that you call or come into the office to schedule an appointment to ensure you and your clinician have plenty of time to evaluate and discuss your needs. There are certain devices such as fracture braces, that need to be seen as soon as possible. Our patient service coordinators are educated on appropriate scheduling timeframes and will do their bests to ensure you are scheduled at a time you find convenient.

We ask that a payment is made towards your device before delivery or that a payment plan be set up if there is a balance remaining after your insurance coverage. There will be no charges for evaluation and discussion, and you will be given the choice to proceed or not after financial counseling and an estimate is provided.

Please bring your photo ID, insurance card, and prescription to your initial appointment. If you have previously been provided a device or are currently using one (even if it is not working appropriately), bring this with you as well.